Terms

Terms and Conditions

Last updated: January 21, 2026

These Terms and Conditions (“Terms”) govern your use of the website melsevents.com and our event rental services, including online bookings via WordPress, Goodshuffle, Booqable, or similar platforms (“Services”). By accessing or using the Services, you agree to these Terms.

If you do not agree, do not use our Services.

1. Bookings and Reservations

Quotes are estimates; final pricing may vary.
Bookings are subject to availability and our approval.
You must provide accurate information.
A deposit (typically 35-50%) is required to secure inventory.
We reserve the right to cancel or modify bookings.

2. Payments

All payments are in USD via approved methods (credit card, etc.).
Full payment is due before delivery/setup unless otherwise agreed.
Late payments may incur fees.
We may hold a security deposit for potential damage/loss.

3. Rental Period and Use

Rental period starts at delivery and ends at pickup (typically 24-48 hours unless specified).
You are responsible for safe use, care, and return in good condition (normal wear excepted).
Prohibited: Misuse, unauthorized transfers, or hazardous use.
You must comply with all laws.

4. Delivery, Setup, and Pickup

Delivery/setup fees apply.
You provide safe access and site conditions.
We are not liable for delays due to weather, traffic, or your actions.

5. Cancellations and Refunds

Cancellations before 30 days: Full refund minus deposit.
Within 14-21 days: Partial refund or fees apply.
No refunds for no-shows or post-event cancellations.
We may cancel for non-payment or violations (no refund).

6. Damage, Loss, and Liability

You are liable for damage, loss, or theft during rental.
Report damage immediately.
We are not liable for indirect damages, injuries, or losses (except gross negligence).
You indemnify us against claims from your use.